BT21 Hand Warmer

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Customer Reviews

Based on 1 review
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Defective item.

I would give this negative five stars if I could. I purchased two of these and one of them would not charge or turn on at all. I requested for a replacement but was told they do not do that and expected me to pay for return shipping for a defective item. When asked if that was their policy for defective items, they simply stopped responding to my email. Very unhappy with this purchase and how I was ignored when requesting for assistance for a defective product out of the box. In the attached photo, you can clearly see it does not turn on when the unit is plugged into a power source. This is going straight into the trash because returning it is pointless. Buy at your own risk.