Privacy policy
Privacy Policy
This Privacy Policy of LINE FRIENDS Inc. ("we", "us", or "our") applies to the operations that we offer through our store (“store”). It provides the policies and procedures for collecting, using, and disclosing the information of each visitor to or user of the Service ("you", "your", or the "User"). This privacy policy describes what information we collect and what it's used for. We take protecting your privacy seriously, and we want you to understand exactly how and why we use your information.
Please read this Policy carefully. Your use of the Service will constitute your agreement to this Policy and evidence that you understand this Policy.
What Information We Collect
- Create an account: First name, last name, email address, and birth date.
- Purchase and Delivery: Name, company name, address, email, phone, and payment information (excluding full credit card number). Tax ID for Chile or Brazil if applicable.
- Optional: Preferred IP for better service.
- Advertising/Promotions: If opted in, we may collect contact info for marketing communications.
Information We Collect Automatically
We may automatically collect data including:
- Cookies
- Device ID or unique identifiers
- Language, device model, locale/timezone, OS info
- User activities within the service
This data does not personally identify individuals. Third-party tools may also be used to enhance performance and experience.
Cookie Policy
We use cookies and similar technologies to maintain sessions, enhance security, store preferences, and understand service usage. By accepting cookies or using the site, you consent to our use of them. Most browsers allow you to control cookie settings, but disabling them may limit functionality.
How We Use Information
- Order processing and customer service
- Age verification
- Sending promotional materials (if opted in)
- Product/service improvement and maintenance
- Trend analysis and UX enhancement
- Security and fraud prevention
- Identity verification and compliance
- Enforcement of terms and policies
How We Share Information
- Service Providers: Third-party vendors who help operate our services.
- Partners: May include advertisers, researchers, or systems operators.
GDPR Notice (EU/EEA Residents)
If you are located in the EU or EEA, you have the following rights under the GDPR:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Receive your data in a portable format
- Lodge complaints with a data authority
We process your data based on consent, contract, legal obligations, or legitimate interest. International data transfers are safeguarded appropriately. To exercise rights, contact us below.
CCPA Privacy Notice (California Residents)
Categories of Personal Information Collected and Disclosed
| Category | Examples | We Collect | We Disclose |
|---|---|---|---|
| A. Identifiers | Name, alias, address, email, IP | Yes | Yes |
| B. Personal Info (Cal. Civ. Code §1798.80) | Name, address, phone, partial payment info | Yes | Yes |
| C. Protected Classifications | Age, gender, race, disability | Yes | Yes |
| D. Commercial Information | Purchase history | Yes | Yes |
| E. Biometric Information | Face, fingerprint, etc. | No | No |
| F. Internet/Network Activity | Browsing data | No | No |
| G. Geolocation Data | Physical location | No | No |
| H. Sensory Data | Audio, video | No | No |
| I. Employment Info | Job applications | No | No |
| J. Education Info | Student records | No | No |
| K. Inferences | User profiles/preferences | Yes | Yes |
Use of Personal Information
- Auditing and transaction verification
- Security, fraud detection
- Error debugging
- Short-term internal use
- Service provision and order fulfillment
- Internal R&D
- Service improvement
- Facilitating commercial transactions
Your CCPA Rights
- Right to Know: You may request what categories and pieces of personal information we collect and why.
- Right to Delete: You can request deletion of your personal information.
- Right to Non-Discrimination: You won't be treated differently for exercising your rights.
- Right to Opt-out: We do not sell your personal data; no opt-out is needed.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: dl_usonline@linefriends.com
Mailing Address:
LINE FRIENDS INC [Re: Privacy Compliance Officer]
5700 Wilshire Blvd #130
Los Angeles, CA 90036
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.
Effective Date: November 16, 2020